
PARTY FAQ
Please read the required party FAQ below for the most common questions & answers to have the best experience! email:events@aircity360.com for all questions.
all parties come with: socks/pizza/water/paper goods (2 plates/napkins/fork)
(you supply the cake/cupcakes)
What can I bring to party?
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Cake/Cookies/Cupcakes/Dessert
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Decorations -Balloons, Banner, NO TAPE ON PAINTED WALLS!
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Extra Plates/Napkins/Forks
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(2) Snack Trays (Sandwiches/Fruit Trays/Veggie Trays/Chips Etc.)
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Food allergies - Bring items as needed for this.
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Water Bottles/Juice Boxes
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Candles
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Cake Cutter
What to expect day of party?
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CHECK-IN: is ONLY at the booked party start time. Party Center is located Upstairs to check in for you and participants
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Party Carts available by front door or elevator to bring items in.
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Stairs or elevator for access
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Waiver Check, Wrist Bands, & Grip Socks will be handed out during Check-in. Party review with host.
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Party Participants will jump on main floor attractions first. Called to the table/room last 30 minutes of package time.
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Balance due towards end of party.
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No credit of any kind for non attendance or if people don't show. (No other discounts)
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Inform Host how you prefer the party or any requirements
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You can add Participants(5 or less), 360 Rides, or Arcade day of party
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After Check-In, you will be escorted to room or table
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ALL PARTIES NEED TO COMPLY WITHIN PARTY TIME-FRAME. FEES OF $50 CHARGED FOR OVERTIME.
What is not allowed?
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Glitter/Confetti/Piñata/SillyString
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NO Ice Cream/Ice Cream Cake
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No Electric Items (Crockpot)
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Alcohol/Soda
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No Outside Pizza/Ribs/Chicken Wings
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No Use of our Fridge/Freezer
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More than 15 Spectators
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Excess Trash or Decorations left in Room
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Hard sided coolers
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No Use of other rooms or tables
What happens after I book?
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You will receive a detailed email confirmation & receipt. We also send confirmation 2 weeks before party. This is when you can add items or ask last minute questions
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You can change date or package two weeks in advance (If availability allows) *Change fee may apply
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Guests need to fIll out Online Waiver before Party
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Extra Pizza's can be added 48 Hours to party or (2) day of party Email: events@aircity360.com
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Adding Extra Participants: Can be done the day of party (No more than 5)
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Auto-Email confirmations sent 1-2 weeks before party
ready to book
a Party?
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After review of FAQ, BOOK PARTY ONLINE and follow specific directions(Choose date on calendar, etc.)
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Book at least 2 weeks in advance
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50% non-refundable deposit is required. (Party date can be moved or turned into account credit only)*Depends on AVAILABILITY*
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Party Package items are not adjustable
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Please review all fees associated with party
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Participants are "ACTIVE JUMPERS" & Spectators are "NON-JUMPERS"
Other Items?
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Supplies for participants/added in package.*Guests not included
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There is a limit of spectators/guests per party room or table (15)
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Anyone who will use equipment requires a wristband/360 grip socks regardless of age
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Gratuity is not included on total bill
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There is a fee for participants 5 over party (Party Package Specific)
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Dual Birthday Party incurs a fee (Party Package Specific)
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There is a fee for celebrating 2 or more parties in one booking $25-50
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No discounts (Military)
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CONTACT EMAIL: EVENTS@AIRCITY360.COM