
Party FAQ
Please read the required party FAQ below for the most common questions & answers to have the best experience! Book & Reserve Below. Further questions, email:
What can I bring to party?
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Cake/Cookies/Cupcakes/Dessert
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Decorations (Balloons, Banner, Tape)
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Extra Plates/Napkins/Forks
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(2) Snack Trays ( Sandwiches| Fruit Trays|Veggie Trays| Chips Etc.
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Water Bottles | Juice Boxes
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Candles
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Cake Knife
What to expect day of party?
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CHECK-IN: 15 Minutes before scheduled time ONLY. Party Center is located Upstairs, you & guests can use stairs or elevator for access. Waiver check, Wrist Bands, & Grip Socks will be handed out during this time. Party review with host.
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Party Participants will jump on main floor attractions first, and then be called to the table/room last 30 minutes of package time.
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Party Carts available by front door or elevator to bring items in.
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Balance due towards end of party.
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No credit of any kind for non attendance or if people don't show.
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Inform Host what or how you prefer the party to go.
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You can add Participants(5 or less) 360 Rides or Arcade day of party
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After Check-In, you will be escorted to room or table
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ALL PARTIES NEED TO COMPLY WITHIN PARTY TIME-FRAME. FEES OF $50 CHARGED FOR OVERTIME.
What is not allowed?
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Glitter|Confetti|Piñata|Paint
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Ice Cream | Ice Cream Cake
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No Electric Items (Crockpot)
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Alcohol | Soda
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No Ribs or Chicken Wings
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Use of our Fridge | Freezer
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More people than allowed per party reservation
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Excess Trash or Decorations left in Room
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Hard sided coolers
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Use of other rooms or tables without reservation
What happens after I book?
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You will receive a email confirmation with receipt/Info.
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You can change party or adjust two weeks in advance (If availability allows)
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(*Change fee may apply)
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Guests need to fIll out Online Waiver before Party
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Extra Pizza's can be added one week by previous Friday 1:00PM (cannot add week or day of party. Email: events@aircity360.com
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Adding Extra Participants: Can be done the day of party
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Auto-Email confirmations sent 1-2 weeks before party
ready to book
a Party?
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After review of FAQ, BOOK ONLINE and follow specific directions
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Book at least 2 weeks in advance
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50% non-refundable deposit is required. (Party date can be moved or turned into account credit only)
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Party Package items are not adjustable
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Please review all fees associated with party
Other
Items?
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We only provide supplies for participants
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There is a limit of spectators per party room or table (15)
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Anyone who will use equipment requires a wristband/360 grip socks regardless of age
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There is a fee of $50 for participants 20 or more
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There is a fee for celebrating 2 or more parties in one booking $25-50
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CONTACT EMAIL: EVENTS@AIRCITY360.COM